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Can You Fire an Employee for Poor Performance in California? A Business Owner’s Guide

Writer: hschwanhauser .
hschwanhauser .
Sep 5
16 min read
Thoughtful HR woman reviews employee performance at desk, with coaching/terminate options, California business poster and notes.


One of the most common questions we hear from California business owners is surprisingly simple:


“My employee isn’t performing. Can I just fire them?”

In many situations, a California employer can terminate an at-will employee for legitimate poor performance. But that doesn’t necessarily mean you should walk into the employee’s office tomorrow morning and say, “You’re fired.”

Before you fire an employee for poor performance in California, there are several things worth checking first—including your documentation, previous performance conversations, consistency, potential protected activity, leave or accommodation issues, and final-pay obligations.

The real question isn’t simply whether you can terminate the employee.

It’s whether you’re prepared to explain and support the decision if it’s questioned later.

For California business owners, that distinction is important.


In This Guide

We’ll cover:

  • Whether you can fire an employee for poor performance in California

  • What at-will employment actually means

  • How to identify and document performance problems

  • When progressive discipline makes sense

  • Whether you need a Performance Improvement Plan (PIP)

  • Red flags to check before terminating an employee

  • How to conduct the termination meeting

  • California final-pay requirements

  • Questions to ask before making the decision

  • Frequently asked questions about California employee termination


Can You Fire an Employee for Poor Performance in California?

Generally, yes.

Most California employment relationships are presumed to be at will unless the employer and employee have agreed otherwise or another legal limitation applies.

Poor performance can be a legitimate business reason for terminating an employee.

But there is an important distinction between having a legitimate reason for termination and having a well-supported termination decision.

Consider these two explanations:

“The employee just wasn’t working out.”

versus:

“The position required client reports to be completed within two business days. Between March and May, the employee repeatedly missed that standard. We discussed the issue with the employee, clarified the expectation, documented continued performance problems, and the required improvement did not occur.”

Those explanations tell very different stories.

The second shows an identifiable performance standard, a documented problem, communication with the employee, and a business reason for the eventual decision.

That is the foundation of good employee performance management.


California At-Will Employment Doesn’t Mean “Anything Goes”

The term “at-will employment” is frequently misunderstood.

Business owners sometimes hear that California recognizes at-will employment and assume it means:

“I don’t need a reason to fire someone.”

That’s an oversimplification.

At-will employment generally provides employers with substantial flexibility to end an employment relationship. It does not, however, make an otherwise unlawful termination lawful.

California and federal laws prohibit certain employment decisions based on protected characteristics and prohibit retaliation for various legally protected activities.


That means an employer should be particularly careful when a termination occurs close in time to something such as an employee:

  • Complaining about discrimination or harassment

  • Requesting a reasonable accommodation

  • Raising wage or overtime concerns

  • Requesting or taking certain protected leave

  • Using legally protected paid sick leave

  • Reporting certain safety concerns

  • Participating in a workplace investigation

  • Filing a workers’ compensation claim

  • Reporting potentially unlawful conduct

  • Exercising another legally protected workplace right


This does not mean an employee who engages in protected activity can never be disciplined or terminated.

It means the employer should be able to clearly distinguish the legitimate performance problem from the protected activity.

That is one reason documentation matters so much.


Before Firing an Employee, Define the Performance Problem

One of the first questions we ask when helping an employer with a struggling employee is:

“What exactly is the employee doing—or failing to do?”

The answer is often surprisingly difficult to articulate.


We hear things like:

  • “They have a bad attitude.”

  • “They’re lazy.”

  • “They just aren’t a good fit.”

  • “They don’t seem committed.”

  • “Their work isn’t good enough.”

  • “They’re difficult.”

  • “I constantly have to remind them.”


Those descriptions may reflect genuine frustration, but they aren’t particularly useful for managing performance.

Instead, identify the behavior or result.


Instead of:

“She’s unreliable.”


Try:

“She was scheduled to open the office at 8:00 a.m. and arrived after 8:15 a.m. on six occasions during the last 30 days.”


Instead of:

“He doesn’t communicate.”


Try:

“The position requires customer inquiries to receive an initial response within one business day. Seven inquiries went unanswered for more than three business days last month.”


Instead of:

“Her work isn’t good enough.”


Try:

“Three reports submitted this month contained material errors that required another employee to redo the work.”


Now you have something you can actually manage.

Specific facts also make it much easier to explain expectations to the employee and determine whether improvement occurs.


Did the Employee Know What Was Expected?

This is where some employee performance problems turn out to be management problems.

The owner knows what good performance looks like.

The manager knows.

Everyone who has been at the company for five years may know.

But did anyone clearly explain it to the employee?


Employees should have reasonable clarity about expectations such as:

  • Essential job responsibilities

  • Productivity expectations

  • Attendance requirements

  • Deadlines

  • Customer service standards

  • Quality standards

  • Workplace conduct

  • Communication expectations

  • Reporting relationships

  • Performance measurements


A well-written job description can help, but a job description alone usually isn’t enough.

Managers need to communicate expectations during onboarding and reinforce them throughout employment.

When an employee begins struggling, expectations should become even clearer.


Simply telling someone:

“You need to do better.”

isn’t particularly helpful.


Instead, the employee should understand:

What needs to change?

What does acceptable performance look like?

When does the improvement need to occur?

How will the improvement be measured?

Clarity helps the employee, the manager, and the business.


Have You Actually Addressed the Performance Problem?

Here is a situation we encounter more often than you might expect.

A business owner calls and says:

“This has been going on forever.”


We ask:

“Have you talked to the employee?”

“Well…kind of.”

“What does that mean?”

“The manager has mentioned it a few times.”

“Anything documented?”

“No.”

“Has the employee received a warning?”

“No.”

“Have they been told how serious the problem is?”

“Not really.”

That doesn’t necessarily mean the employee cannot be terminated.

But it does tell us something important.

The company may have allowed frustration to build internally without communicating the seriousness of the problem to the employee.

Managers often avoid difficult conversations because they don’t want confrontation.

Unfortunately, avoiding a 20-minute uncomfortable conversation can create a much larger problem three months later.


How Progressive Discipline Can Help California Employers

Progressive discipline does not need to become an elaborate corporate process.

For many small businesses, a straightforward approach works well.

The appropriate process depends on the employee, the severity of the problem, your policies, past practices, and the circumstances involved.

A typical process might look something like this:


Step 1: Have a Coaching Conversation

Explain the concern.

Be specific.

Give examples.

Explain what acceptable performance looks like.

Then give the employee an opportunity to respond.

There may be information you don’t know.

Sometimes a conversation uncovers a training problem, unclear instruction, workload issue, misunderstanding, or another factor that management needs to address.


Step 2: Document the Conversation

Create a factual record of what happened.

Documentation does not need to sound adversarial.


For example:

“Met with employee on August 4 regarding repeated missed customer follow-up deadlines. Reviewed the expectation that inquiries receive an initial response within one business day. Employee acknowledged the expectation and agreed to improve response times.”

That is simple.

It also establishes what was discussed and when.


Step 3: Consider a Written Warning

If the problem continues, a written warning may be appropriate.


A good written warning should identify:

  • The performance problem

  • Specific examples

  • Relevant previous discussions

  • The expected improvement

  • The timeframe for improvement, when appropriate

  • What may happen if performance does not improve


The tone should remain factual.

A disciplinary document is not the place for a manager to vent frustration.


Step 4: Use a Performance Improvement Plan When Appropriate

A Performance Improvement Plan (PIP) can be useful when the employee needs a structured opportunity to demonstrate improvement.

A good PIP identifies measurable expectations.


For example, instead of:

“Improve communication.”

a PIP might require:

“Respond to all assigned customer inquiries within one business day and document the response in the customer management system.”

That gives everyone an objective standard.


Step 5: Make a Decision

Eventually, management has to decide.

Did the employee improve?

If yes, great.

If not, additional corrective action or termination may be appropriate.

Performance management should not become an endless cycle where everyone knows the employee isn’t succeeding, but no one is willing to make a decision.


Not Sure Whether You’re Ready to Terminate?

If you’re dealing with a performance problem and aren’t sure what to do next, Moving Mountains HR can review the situation with you before you make the decision.

We can help you look at the documentation, previous conversations, performance expectations, and potential HR concerns—and determine the most practical next step for your business.

Talk with a California HR consultant before the termination, not after it becomes a problem.


Before Terminating the Employee, Conduct a Risk Check

This is one of the most important steps for California employers.

Before finalizing the termination, stop looking only at the employee’s performance.

Look at the employee’s recent employment history.

Ask:


Has anything happened recently that could require additional review?

For example, has the employee recently:

  • Complained about harassment?

  • Complained about discrimination?

  • Reported a wage or overtime concern?

  • Requested a reasonable accommodation?

  • Disclosed a medical issue that may require further evaluation?

  • Requested or taken protected leave?

  • Used protected paid sick leave?

  • Reported a workplace safety concern?

  • Filed a workers’ compensation claim?

  • Participated in an investigation?

  • Complained about potentially unlawful conduct?

  • Raised concerns about unequal treatment?


These circumstances do not automatically prevent an employer from taking legitimate disciplinary action.

They do mean you should slow the process down long enough to make sure the decision is based on legitimate performance concerns and not protected conduct.

Ask yourself:

Would we be making the same decision if the protected activity had never occurred?

Then look at the documentation supporting your answer.


Be Particularly Careful When a Disability or Medical Issue Is Involved

Suppose you meet with an employee to discuss performance and the employee says:

“I’ve been dealing with a medical condition, and that’s part of why this has been happening.”

Don’t simply ignore the statement and continue with the termination meeting.

Depending on the circumstances, disability accommodation or leave obligations may need to be evaluated.

That does not necessarily erase legitimate performance concerns.

It means there may be another HR issue that needs to be addressed before management proceeds.

This is a good example of why involving HR before a termination can be so important.


Are You Treating Employees Consistently?

Another useful question is:

“What happened the last time another employee did this?”

Suppose Employee A was late six times and received coaching.

Employee B was late six times and received a written warning.

Employee C was late six times and was immediately terminated.

Why?

There may be a perfectly legitimate explanation.

Perhaps Employee C had already received multiple warnings.

Perhaps Employee C’s attendance problem was substantially worse.

Perhaps the jobs had different attendance requirements.

But if there is no legitimate explanation, inconsistent treatment can become problematic.

Consistency does not mean every employee must receive identical discipline regardless of the circumstances.

It means differences in treatment should have legitimate, explainable business reasons.


Don’t Manufacture Documentation Right Before Termination

One of the worst approaches to employee performance documentation is suddenly creating months’ worth of records right before terminating someone.

Imagine an employee has supposedly been a terrible performer for eight months.


During those eight months, the employee received:

  • Positive feedback

  • A favorable performance evaluation

  • A bonus

  • Praise from management

  • No written warnings


Then, one week before termination, the personnel file suddenly fills with documentation describing months of serious performance problems.

That creates an obvious question:

If the performance was really this bad, why wasn’t it documented when it happened?

Document performance problems when they occur.

Good documentation should feel routine because it is routine.

It should not look like the company is trying to build a case after management has already decided to fire someone.


What Should Be Included in an Employee Performance Write-Up?

A good performance warning does not need three pages of legal language.

It should be clear and factual.


Consider including:

The Expectation

What should the employee be doing?

The Performance Problem

How is the employee’s actual performance falling short?

Specific Examples

Include dates, incidents, missed deadlines, metrics, errors, or other objective information when possible.

Previous Coaching

Identify relevant prior conversations.

Required Improvement

What needs to change?

Timeframe

When will performance be reviewed?

Potential Consequences

When appropriate, explain that failure to meet expectations may result in additional corrective action, up to and including termination.

Most importantly, keep emotion out of the documentation.

You are creating a business record, not writing an argument.


Do You Need a Performance Improvement Plan Before Termination?

Not necessarily.

There is no universal rule that every poorly performing employee must be placed on a PIP before termination.


A Performance Improvement Plan is a management tool.

It makes sense when:

  • The performance problem is potentially correctable

  • Expectations can be measured

  • The employee needs greater clarity

  • Management genuinely wants to provide an opportunity to improve

  • A defined evaluation period makes business sense


A PIP may make less sense when serious misconduct is involved or when a meaningful corrective process has already occurred and the employee has repeatedly failed to improve.

The appropriate process depends on the circumstances.


What If the Employee Has Worked for You for Years?

Length of service deserves consideration.

An employee who successfully performed their job for eight years and suddenly begins struggling may warrant a different analysis than an employee who has been unable to perform the job since being hired two months ago.


Ask:

What changed?

Was there a new manager?

Did the employee’s responsibilities change?

Was the employee promoted without adequate training?

Did staffing levels change?

Has the workload become unreasonable?

Were new performance standards introduced?

Is there a communication problem?

Did something occur that may involve leave or accommodation obligations?

Sometimes what appears to be an “employee problem” is actually a training, workload, job-design, communication, or management problem.

That doesn’t mean termination is never appropriate.

It means good HR tries to understand the cause before recommending the solution.


What If the Employee Is Still in Their Introductory Period?

Many employers assume a 60-day or 90-day introductory period gives them special permission to terminate an employee without considering the normal rules surrounding employment decisions.

Be careful with that assumption.

An introductory period can be an excellent management tool because it creates a natural checkpoint for evaluating whether a new employee is meeting expectations.

But an introductory period does not eliminate applicable anti-discrimination, anti-retaliation, wage-and-hour, leave, accommodation, or other employment protections.

Use the introductory period proactively.

Managers should evaluate new employees throughout the period rather than waiting until day 89 to decide whether anyone has been paying attention.


How to Handle the Termination Meeting

Once you have made the decision to terminate employment, plan the meeting.

Termination meetings should generally be short, respectful, and clear.

This is usually not the time to debate every performance problem the employee has experienced during their employment.

Management has made a decision.

Communicate it.


A conversation might sound something like:

“We’ve reviewed your performance and the previous discussions we’ve had regarding the expectations of the position. Unfortunately, the required improvement hasn’t occurred, and we’ve made the decision to end your employment effective today.”


Then move to the logistics:

  • Final pay

  • Benefits information

  • Required notices

  • Return of company property

  • Access to company systems

  • Company records or equipment

  • Who the employee should contact with questions

Most importantly, remain professional.

An employment relationship can end without stripping someone of their dignity.


Don’t Forget California Final-Pay Requirements

This is an area where California employers need to pay particular attention.

When an employer discharges an employee, California generally requires wages earned and unpaid at the time of discharge to be paid at the time of termination.

Accrued and vested vacation also generally must be addressed as required by California law.

Waiting until the company’s next regular payroll cycle can create an unnecessary wage issue even when the underlying termination itself was appropriate.

Before conducting the termination meeting, coordinate with payroll.

Know what is owed.

Know what documentation needs to be provided.

Have the process ready.

This is especially important for small businesses that may not terminate employees frequently enough to have a routine off boarding process.


The Goal Isn’t to Make Firing Employees Impossible

HR sometimes gets a reputation for telling managers:

“You can’t fire anyone.”

That isn’t effective HR.

Businesses need employees who perform.

Allowing chronic poor performance to continue has consequences too.

Your strong employees notice.

Managers become frustrated.

Other employees start doing the poorly performing employee’s work.

Customers may be affected.

Deadlines get missed.

Morale declines.


Eventually, your strongest employees may begin asking themselves:

“Why am I working this hard if the standards don’t actually matter?”

The purpose of good performance management is not to prevent termination.

It is to help employers make better employment decisions.

Sometimes the answer is coaching.

Sometimes it is additional training.

Sometimes it is a written warning.

Sometimes it is a Performance Improvement Plan.

And sometimes the appropriate business decision is termination.

The important part is knowing why you are making the decision and making sure the process leading to it makes sense.


California Employer Checklist Before Terminating for Poor Performance

Before you terminate an employee for poor performance in California, ask yourself these questions:

  1. What exactly is the performance problem?

  2. Can I provide specific examples?

  3. Did the employee know what was expected?

  4. Have we discussed the problem with the employee?

  5. What documentation do we have?

  6. Did we provide an opportunity to improve when appropriate?

  7. Has the employee previously been coached or disciplined?

  8. How have we treated other employees with similar performance problems?

  9. Has this employee recently complained about harassment, discrimination, wages, safety, or another workplace issue?

  10. Has the employee recently requested leave?

  11. Has the employee requested an accommodation?

  12. Is a disability or medical condition potentially involved?

  13. Has the employee filed a workers’ compensation claim or participated in an investigation?

  14. Have we reviewed the employee handbook and applicable policies?

  15. Is there an employment agreement, collective bargaining agreement, or other document that may affect the termination?

  16. Are final wages ready?

  17. Are the necessary termination and benefits documents ready?

  18. Have we planned how the termination meeting will be handled?

  19. If someone challenged this decision six months from now, could we clearly explain why we made it?

If several of those questions make you uncomfortable, that is usually a good indication that the situation deserves another look before the employee is terminated.

It is much easier to correct a process before a termination than after it.


When to Get HR Involved Before a Termination

Most small business owners aren’t trying to violate employment law.

They’re trying to run a business.

You hired someone because you needed help.

You trained them.

You invested time in them.

And when the employment relationship isn’t working, you need to make a decision without turning every employee problem into a legal research project.

That’s where having an experienced HR resource can make a meaningful difference.

At Moving Mountains HR Consulting, we help California employers work through employee performance problems before they become bigger problems.


Our support can include:

  • Reviewing performance documentation

  • Coaching managers through difficult employee conversations

  • Developing written warnings

  • Creating Performance Improvement Plans

  • Reviewing termination risk factors

  • Evaluating employee-relations concerns

  • Helping establish consistent disciplinary practices

  • Reviewing HR policies and procedures

  • Developing better performance-management processes

  • Providing ongoing California HR guidance


Sometimes the answer really is:

“Yes. It’s time to terminate.”


Sometimes it’s:

“Not yet. There are a few things we should address first.”

And sometimes we discover that the problem isn’t entirely the employee. It may involve unclear expectations, inadequate training, inconsistent management, poor documentation, or a process that needs to be fixed.

The value is knowing the difference.


Have an Employee Situation You’re Not Sure How to Handle?

Before making the termination decision, talk it through with an experienced HR professional.

Moving Mountains HR Consulting helps California business owners navigate employee relations, performance management, compliance, difficult conversations, and the everyday HR issues that come with managing people.

Practical HR guidance for California employers.


Frequently Asked Questions About Firing an Employee in California


Can I fire an employee for poor performance in California?

Generally, an at-will employee may be terminated for legitimate poor performance, provided the termination is not based on an unlawful reason and there is no agreement or other legal restriction affecting the employment relationship. Employers should still review the circumstances, documentation, consistency of discipline, and potential protected activity before proceeding.


Do I have to give an employee three warnings before firing them in California?

There is no universal California rule requiring every employer to give every employee exactly three warnings before termination. However, your policies, employment agreements, collective bargaining agreements, past practices, and the particular circumstances may affect the appropriate process.

Progressive discipline can also help provide employees with clear expectations while creating useful documentation of performance concerns.


Can I fire an employee without a written warning in California?

Depending on the circumstances, an at-will employee may potentially be terminated without a previous written warning.

However, the absence of documentation can make it more difficult to demonstrate the legitimate business reason for a termination if the decision is later challenged.

The better question is not simply, “Do I legally need a warning?”


Ask:

“Does the documentation we have accurately support the reason we are terminating this employee?”


Do I have to put an employee on a PIP before firing them?

Not necessarily.

A Performance Improvement Plan can be useful when performance problems are correctable and an employee should be given a structured opportunity to improve.

A PIP is not automatically required before every employee termination.


What should I document before terminating an employee?

Good employee performance documentation should focus on objective facts whenever possible.

That may include:

  • Performance expectations

  • Specific examples of deficient performance

  • Missed deadlines

  • Errors

  • Attendance problems

  • Dates of coaching conversations

  • Previous warnings

  • The employee’s response

  • Required improvement

  • Deadlines for improvement

  • Whether improvement actually occurred

Documentation should be factual, timely, and consistent.


Can I fire an employee who recently complained about the company?

Possibly, but this situation deserves careful review.

Some employee complaints and activities are legally protected. Terminating an employee because they engaged in protected activity may constitute unlawful retaliation.

The employer should be able to demonstrate a legitimate, non-retaliatory reason for the employment decision.

If the timing is close, consider having HR or employment counsel review the situation before proceeding.


What if an employee says their performance problem is related to a medical condition?

Do not automatically dismiss the statement.

Depending on the circumstances, disability accommodation or protected leave obligations may need to be evaluated before proceeding with discipline or termination.

A medical condition does not necessarily eliminate legitimate performance expectations, but it may create additional employer obligations that should be considered.


Can I fire an employee during their 90-day introductory period in California?

An introductory period does not eliminate applicable employment protections.

While employers can use a 60-day or 90-day introductory period to evaluate whether an employee is meeting expectations, anti-discrimination, anti-retaliation, accommodation, leave, wage-and-hour, and other applicable laws may still apply.


Can I fire an employee for using California paid sick leave?

Employers should not terminate or retaliate against an employee for lawfully exercising protected paid sick leave rights.

If an employee has recently used or requested protected sick leave and management is considering termination, carefully review the legitimate reason for the decision and the supporting documentation.


When does a terminated employee receive their final paycheck in California?

When an employer discharges an employee, California generally requires earned and unpaid wages to be paid at the time of termination. Accrued and vested vacation generally must also be handled in accordance with California requirements.

Because final-pay mistakes can create additional liability, employers should coordinate with payroll before conducting the termination meeting.


Should HR review a termination before I fire an employee?

It is often a good idea—particularly when the situation involves potential retaliation, a workplace complaint, a disability or accommodation request, protected leave, workers’ compensation, wage concerns, inconsistent discipline, weak documentation, or another complicating factor.

An HR review does not necessarily mean delaying a legitimate termination.

Sometimes it simply confirms that management has the documentation and process needed to move forward confidently.


What is the safest way to terminate an employee for poor performance?

There is no single process that eliminates all termination risk.


A stronger approach generally includes:

  • Clear performance expectations

  • Factual and timely documentation

  • Communication with the employee

  • Appropriate opportunities for improvement

  • Consistent treatment

  • Review for protected activity, leave, or accommodation concerns

  • Proper final-pay preparation

  • Required termination documentation

  • A short, respectful termination meeting


The goal is not to create an enormous disciplinary process around every employee.

The goal is to make a thoughtful, consistent, and supportable business decision.

Disclaimer: This article provides general human resources information for California employers and is not legal advice. Employment situations vary based on the facts and circumstances. Employers should consult qualified employment counsel when legal advice is required.

 
 
 

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